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Hello! I’m Rodel Martin

Your Reliable

Administrative Assistant

Providing Admin Support & General Services for Your Business Needs

LET’S FREE UP SOME OF YOUR TIME!

As an Administrative Assistant, I support your business with data entry, file organization, lead generation, executive support, inbox and calendar management, and day-to-day tasks - helping you stay organized and focused on growth.
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DATA ENTRY & FILE ORGANIZATION

I manage your documents, update spreadsheets, organize files, and keep your information structured and easy to find.

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LEAD GENERATION SUPPORT

I research and identify potential leads, gather key information, and help you build a strong pipeline of opportunities.

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EXECUTIVE SUPPORT

I assist with high-level tasks like scheduling, coordination, research, and admin support to help you stay focused on priorities.

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INBOX & CALENDAR MANAGEMENT

I organize your emails, schedule appointments, set reminders, and make sure nothing slips through the cracks.

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DATA BASE & CRM SUPPORT

I keep your CRM and records updated and organized, ensuring your data stays accurate and easy to reference.

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CALENDAR & SCHEDULING REMINDERS

I manage your calendar, schedule meetings, set reminders, and ensure nothing important gets missed so your day runs smoothly.

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Social Media Management

I plan and schedule content, grow your channels through consistent posting and engagement, respond to comments and DMs, and track performance, so your brand stays active, visible, and connects with the right audience.

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Customer Support (Phone/Chat/Email)

I handle customer inquiries across phone, chat, and email, resolving issues quickly and professionally so your clients always feel heard and taken care of.

Hire Me!

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About Me

I help business owners and teams stay organized, efficient, and consistent by providing reliable support as an Administrative Assistant. I handle all day-to-day tasks, including inbox and calendar management, scheduling, data entry, document preparation and file organization, CRM updates and database maintenance, and general research and others, so you can focus on growing your business.

 

Beyond administrative support, I also manage social media accounts, creating and scheduling content, engaging with followers, growing your channels, and keeping your brand active and consistent across platforms. I provide customer support via phone, chat, and email, handling inquiries professionally and promptly so your clients always feel valued and taken care of.

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I'm known for clear communication, attention to detail, and being dependable. I take ownership of my work, meet deadlines, and adapt quickly to new tools and systems. My goal is to make your workflow smoother, keep your brand and customers engaged, and help your business run more efficiently.

  • Data entry and file organization with strong attention to detail

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  • Inbox and calendar management to keep schedules organized

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  • Document preparation and formatting

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  • CRM updates and database maintenance

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  • Research and report generation

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  • Administrative support for daily tasks and business operations

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  • Social Media Management

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  • Customer Support

Skills & Expertise

Tools I am Familiar With: 

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Work Experience

Leading Edge Media 

Outreach VA | Sept 2025 – August 2026

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Handled LinkedIn and email outreach to generate leads, using Sales Navigator to find prospects and Apollo to source contact emails, supporting lead generation efforts for the business. Managed CRM records in Notion and kept lead data organized through consistent data entry.

Twin Home Buyer

Lead Generation and Admin Support | Jan 2024 – Sept 2025

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Researched and built lists of potential leads to support sales pipeline growth. Provided administrative support including email and calendar management, data entry and CRM updates in Salesforce, documentation, scheduling, and organizing records.

VXI Global Solutions

Chat Sales Specialist/Billing & Sales Rep | Jan 2021 – Jan 2024

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Worked for AT&T as a billing and sales representative, handling billing inquiries and sales processes. Later, I worked for LegalZoom as a chat sales specialist, delivering personalized support via chat, which contributed to revenue growth and enhanced customer satisfaction.​

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Customer Support (Phone & Email) | Jun 2019 – Oct 2020

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Provided exceptional customer service through real-time interactions and email support, resolving inquiries efficiently, building client relationships, and ensuring high satisfaction rates.​

Sutherland Global Services

Technical Support Specialist | Mar 2017 – April 2019

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Delivered technical support to address product and system challenges, guaranteeing smooth functionality and high customer satisfaction through effective troubleshooting. As a global support team, we received calls from around the world, with most of our customers located in the UK, Australia, New Zealand, and the US.​

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IT'S TIME FOR YOU TO 

Delegate your day-to-day admin tasks and finally run your business with clarity and ease.

We’re A Perfect Match If…

✔️ You're a busy entrepreneur who needs reliable support with daily admin tasks and business operations.

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✔️ You want organized systems for your emails, calendar, and business operations without hiring full-time staff.

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✔️ You value accurate data entry, organized files, and dependable follow-through that keeps your business running smoothly.

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✔️ You want to save time, reduce stress, and focus on growing your business while I handle the backend work.

Does this sound like you? Let’s work together!

Frequently Asked Questions

What days do you work?

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  • My working hours are Monday to Friday, with flexibility to adjust based on your business needs and time zone.

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What mode of payment do you accept?

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  • Payments can be made via Wise or direct bank/debit transfer.

 

What services do you offer as a Administrative Assistant?

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  • I provide support with data entry, file organization, lead generation, inbox and calendar management, scheduling, document preparation, customer support, social media management, CRM updates, and general administrative tasks to keep your operations running smoothly.

 

I’m ready to hire you, what’s the next step?

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  • Feel free to reach out with details about your business and the tasks you need help with. I’d be happy to discuss how I can support you.

Like most business owners, you’re juggling a lot - sometimes too much.
Need reliable support to keep things organized and running smoothly?

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